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CityWalk – Good Things to Know About ...


Your Universal Orlando Annual Pass is good for a 20% discount for up to four people on the CityWalk Party Pass. At some times of the year (which seem to vary), your Annual Pass is good for a complimentary Party Pass from Sunday to Thursday. Your Preferred Annual Pass will also get you a 10% discount on food and beverages (excluding alcohol) at many restaurants and clubs, and 2-for-1 beer at the groove; Premier passholders get an additional 5% (except at Bubba Gump) plus 2-for-1 well liquor at the groove and Rising Star. Members of the American Automobile Association (AAA) are eligible for discounts at some restaurants (indicated in the Times & Info brochure) and shops.

However, which card gets what discount where is subject to constant change, so the best policy for the traveling tightwad is to ask about discounts every time you have to pay for something


The legal drinking age in Florida is 21 and the law is strictly enforced in CityWalk. The official policy is to “card” (i.e. ask for identification) anyone who appears under 30. So if you fall into this category make sure to bring along a photo ID such as a driver’s license or passport to prove your age. Once you’ve passed muster, your server will attach a plastic bracelet to your wrist, so you don’t have to produce ID for the rest of the evening.

Alcoholic beverages are sold quite openly on the streets of CityWalk and from walk-up stands at the various clubs along the Promenade. To prevent those over 21 from purchasing drinks for underage friends, a standard policy is to sell one drink per person. Just to make sure, CityWalk maintains a very visible security presence (see below).

First Aid

And speaking of drinking, if you fall down and injure yourself, or have another health problem, there is a first aid station located near Guest Services. Just follow the passage to the restrooms and look for the door at the end of the passage.

Happy Hour

Many restaurants and clubs in CityWalk have a generous happy hour that starts as early as 3:00 p.m. and ends as late as 10:00 p.m. Details vary, but 2-for-1 draft beers, $3 well drinks, and cut-price appetizers are typical. Even Emeril's has a happy hour now, though the bar in Cigarz sadly does not.


There is an ATM on your left as you enter CityWalk, near the Guest Services window. There are others just outside the upper exit from the Cineplex, near Cigarz, and near the groove.

Private Parties

Most of CityWalk’s restaurants have facilities for private parties. The central number for information is (407) 224-CITY (2489) for groups of more than 20 and (407) 224-FOOD (3663) for smaller groups.


All of the table-service restaurants except for Hard Rock Cafe and Bubba Gump accept reservations by phone at (407) 224-3663, or online through OpenTable.com. Emeril's accepts reservations up to six months in advance by calling (407) 224-2424 or faxing (407) 224-2525.

Note: If you are a guest at a Universal Orlando resort hotel, you can flash your room key card at the restaurant for priority seating at the first available table.


Most restrooms are inside the restaurants and nightclubs. You’ll find “public” restrooms in CityWalk tucked away down corridors next to Guest Services, near NASCAR Sports Grille, and near The Latin Quarter on the Promenade.


CityWalk’s security is so pervasive and so visible that some people might wonder if there’s something to be worried about. In addition to the in-house security staff with their white shirts emblazoned with the word “SECURITY,” you will see armed members of the Orlando police force. What you won’t see are the undercover security personnel that mingle with the crowds.

The primary mission of all these security elements is to prevent any abuse of state liquor laws. For example, while you can stroll around CityWalk with your beer or cocktail, you are not allowed to carry it back to your car or into the parks.

Valet Parking and Validation

Most restaurants will validate your valet parking ticket during lunch hour (11:00 a.m. to 2:00 p.m. Monday through Friday only). A two-hour stay is free. Emeril’s validates anytime including Saturdays and dinner. The Cineplex does not validate parking.

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Universal Orlando 2011


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